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PATIENT LIAISON |
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Reshaping Children's Lives®
Do you have exceptional professional communication skills and a knack for developing relationships with future and existing patients? Do you have experience working with patients with a variety of treatment and financial payment options? If so, Cranial Technologies may be the right place for you!
Cranial Technologies, located in Tempe, manufactures the DOC Band®, a customized medical device that reshapes babies’ heads. You would be an important part of a team that changes babies’ lives by reshaping their heads.
We are currently looking for a very special person to work for a very special company. We’re not going to bore you with the usual laundry list of predictable requirements and responsibilities that you see in most ads. Sure, we have them. What’s more important to us than those laundry lists is the passionate desire and demonstrated skill needed to build relationships with future and existing patients.
As our Patient Liaison, you’ll guide newly referred patients through the evaluation and pre-treatment phases at our Oakbrook Terrace, IL treatment center. You’ll also serve as the link connecting the referring pediatrician with our insurance personnel to insure the patient begins treatment as quickly and easily as possible.
Additional responsibilities include:
• Providing quality patient care every step of the process
• Explaining the treatment process in easy-to-understand ways
• Identifying needs by answering parent questions to determine any treatment concerns
• Scheduling and screening patients during the evaluation process.
• Helping parents understand what makes Cranial Technologies different from the competition
• Building lasting relationships with patients by ensuring their visit with us is a great experience.
• Analyzing current referral trends in order to provide monthly reports to clinic management and Clinical Sales Representatives in territory.
• Assisting Clinical Sales Representatives with miscellaneous marketing duties
Requirements:
• Previous marketing and/or sales experience preferably in a clinic environment such as an orthodontic, dental or a plastic surgeon office.
• Exceptional communication and human relations skills in working with patients and co-workers from different backgrounds
• Energetic and enthusiastic personality
• Professional image in appearance, words and actions.
• Ability to manage details and multiple projects
Open Positions
There are no openings in this position at this time.
How to Apply
. Send resume by e-mail to: careers@cranialtech.com.
. Reference the subject of your e-mail with the name of the position you're applying for and the location.
. No phone calls please
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Disclaimer: The information contained in Cranial Technologies' website should not be used as a substitute for the medical advice of your physician. There may be variations in treatment that your physician may recommend based on individual facts and circumstances. If you have questions regarding treatment of an infant currently in the DOC Band®, clinicians at the center providing treatment should be contacted directly. For feedback or general questions about our website, please email the webmaster at wbmgr@cranialtech.com Website Last Revised: January 12 2007 Created: August 16 2002 ©1997-2008 Cranial Technologies Inc. All rights reserved. DOC, DOC Band and Dynamic Orthotic Cranioplasty are Trademarks of Cranial Technologies, Inc. U.S. Patents 5,094,229; 5,038,312; 5,951,503; 6,346,353.
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